THE HEALING JOURNEY AT THE PRAIRIE

STEP 1: INTRODUCTORY PHONE CALL
Through an initial, confidential phone screening, we aim to learn about how you or your loved one is struggling, and how we may be able to help. We know making that phone call may be one of the most difficult actions to take to break free from addiction, so we want to ensure that everyone is met with kindness, love and support. Once we learn about each patient’s unique situation, we recommend an appropriate level of care. During this time, payment options—including self-pay and insurance eligibility—may be explored. In instances when we determine that The Prairie may not be the best fit for the patient, our team will provide a list of helpful resources. Visit us and learn more about rehab in Austin, TX today!

STEP 2: DIAGNOSTIC ASSESSMENT
Based on our evaluation and the patient’s stage of life, we craft a holistic, integrative treatment plan for each individual. We do not use terms like “holistic” and “integrative” loosely; these words are guiding principles for how we approach care at The Prairie. We connect the dots between mental health issues and physical well-being, which are influenced by everything from a person’s environment, to their diet, to the number of supportive relationships they have available to them. Our treatment plans incorporate the expertise of a well-rounded clinical care team, which includes master’s and doctoral-level clinicians, psychiatrists and medical doctors, nurses, and a functional medicine nurse practitioner.

STEP 3: TREATMENT PLAN
We provide treatment using clinical frameworks built around the client. Through curated experiences, we work to illustrate that living in a new way, free from substances, is both possible and enjoyable. Call us to learn more about our rehab in Austin, TX today!
LEARN MORE ABOUT OUR CLINICAL APPROACH INCLUDING DETOX AND STABILIZATION
MEET THE ADMISSIONS TEAM
Our admissions team is comprised of a compassionate team of individuals passionate about helping others in their healing journey. Upon contacting The Prairie, patients and their loved ones can expect to speak with:
- ASHLEY O'BRIENDIRECTOR OF ADMISSIONSASHLEY O'BRIENDIRECTOR OF ADMISSIONS
As Director of Admissions for all Ethos Behavioral Health Group healing centers, Ashley works to connect both clients and the community as a whole with quality treatment, meeting them with empathy, compassion and understanding, and building relationships as they begin their journey towards healing and wellness.
While Ashley knew at a young age that she wanted to help people, her path became clear during a psychology class in high school, where she fell in love with mental health. In college, an internship with an adolescent outpatient center only helped solidify her goals, and she has been working in the mental health field as a Licensed Master of Social Work for 20 years now.
While she spent time as a therapist and adoption specialist, most of Ashley’s experience has been in admissions and intake, and she has gained a true passion for helping clients during the start of their journey, when they are in a vulnerable place and have decided to seek support. She worked in the intake department of a state-funded clinic in Arizona and spent more than five years in the Menninger Clinic admissions department, moving up to manager of admissions and earning the clinic’s pillar award in 2018 for exemplifying their core value of teamwork. She notes that it is truly rewarding to provide clients with hope and guidance, from that first phone call to starting their path towards healing and wellness.
At home, Ashley is married with two children, son Jack and daughter Charlie, and her family places a high importance on time and experience rather than material items. They love to travel and experience new things, new places and new people. She hopes to impart upon her children that as long as they have each other and spend time together, nothing else matters.
- ANGELA MCCUTCHEONPATIENT COMMUNICATION SPECIALISTANGELA MCCUTCHEONPATIENT COMMUNICATION SPECIALIST
Angela has worked in the customer service industry for over 25 years and loves helping people. Most recently she worked in a call center for 7 years where she assisted many clients in resolving their issues quickly and efficiently. She provides a wealth of administrative and customer service experience. Her passion is helping others in any way possible. She has received many awards for being the best customer service agent in her past work history. In her role at The Prairie, she is the first point of contact for new clients and their loved ones. She takes pride in active listening in order to provide the best information and individual treatment planning possible.